Privacy Policy

Last updated: November 15, 2024

Introduction

This Privacy Policy ("Policy") describes how SimpleChat.app ("we," "our," or "us") collects, uses, and shares your personal information when you use our website, services, and applications (collectively, the "Services"). By using our Services, you agree to the collection and use of information in accordance with this Policy.

Information We Collect

We collect several types of information for various purposes:

Personal Data

  • Account information (email address, username, password)
  • Chat messages and conversation history
  • User preferences and settings
  • Profile information (if provided)

Usage Data

  • IP address and location data
  • Browser type and version
  • Device information
  • Usage patterns and interactions
  • Error logs and performance data

Legal Basis for Processing

We process your personal data under the following legal bases:

  • Performance of a contract when providing our Services
  • Your consent, which you can withdraw at any time
  • Our legitimate interests, which do not override your fundamental rights and freedoms
  • Compliance with legal obligations

How We Use Your Information

  • To provide, maintain, and improve our Services
  • To personalize your experience and deliver content
  • To communicate with you about updates, security alerts, and support
  • To detect, prevent, and address technical issues
  • To comply with legal obligations
  • To protect our rights, property, or safety, and that of our users

Data Retention and Deletion

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Policy. When we no longer need to process your personal data, we will either delete or anonymize it. You can request deletion of your personal data at any time through our provided channels.

Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your jurisdiction, you may have the following rights:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Rights related to automated decision-making

Children's Privacy

SimpleChat is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information as soon as possible.

Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or other similar event, your personal information may be transferred to our successor or assign. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

Data Breach Notification

In the event of a data breach that affects your personal information, we will notify you and the appropriate authorities as required by applicable law. We will make reasonable efforts to notify affected individuals if there is a reasonable risk of harm or if notice is otherwise required by law.

Automated Decision Making and Profiling

We may use automated decision-making technologies, including AI and machine learning, to provide and improve our Services. This may include analyzing usage patterns, personalizing content, and detecting and preventing security threats. You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you, unless such processing is necessary for entering into, or the performance of, a contract between you and us, or is based on your explicit consent.

Service Providers and Third Parties

We may employ third-party companies and individuals to facilitate our Services, provide services on our behalf, perform Service-related services, or assist us in analyzing how our Services are used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Categories of third parties with whom we may share your information include:

  • Cloud service providers for hosting and infrastructure
  • Analytics providers to understand usage patterns
  • Customer support service providers
  • Payment processors for subscription services
  • Marketing and advertising partners (with appropriate consents)

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your data, we ensure appropriate safeguards are in place to protect your privacy rights.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences and settings
  • Authenticate users and prevent fraudulent use
  • Analyze how our Services are used
  • Deliver and measure the effectiveness of advertisements

You can control cookies through your browser settings and other tools. However, disabling cookies may affect the functionality of our Services. We also use web beacons, pixels, and other tracking technologies to collect information about your interactions with our emails and websites.

We may also use third-party analytics services (like Google Analytics) to collect and process certain analytics data. These services may also collect information about your use of other websites, apps, and online resources.

Disclaimer and Limitation of Liability

Our Services are provided "as is" without any warranty of any kind. We are not liable for any damages arising from your use of our Services or any unauthorized access to or use of our servers and/or any personal information stored therein.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date. We will also provide more prominent notice (such as email notification) if the changes are material.

Your continued use of our Services after any modification to this Privacy Policy will constitute your acceptance of such modification.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer at:

For EU/EEA and UK residents: You have the right to lodge a complaint with your local data protection authority if you believe we have not complied with applicable data protection laws. A list of EU data protection authorities is available at https://edpb.europa.eu.

For California residents: You may contact us at the email address above to exercise your rights under the CCPA/CPRA.